Refund & Return Policy

Due to the personal nature of our products, we cannot accept returns; however we do offer refunds if you are not satisfied with the product. Please note that we cannot issue refunds due to a customer not being satisfied with the scent of our soaps. Shipping costs are non-refundable. If you receive a refund, the cost of shipping (if any) will be deducted from your refund.

To request a refund, you can contact us at info@clsoapery.com. We will notify you if the refund request was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund 

You can always contact us with additional questions at info@clsoapery.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.